Security. The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative, and physical security measures to protect customer's information from unauthorized access and improper use. Currently, one of the security measures we use Secure Sockets Layer ("SSL") technology. When you place an order online with HPN and provide your credit card number, SSL encrypts all personal information including your card number, name and address. In addition, all credit card transactions with HPN are fully Certified to comply with Visa's Cardholder Information Security Program (CISP) and the the Payment Card Industry (PCI) Data Security Standard. You can find more information regarding CISP and PCI here. From time to time, we review our security procedures in order to consider appropriate new technology and methods. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.
Information We Collect. HPN collects and stores a limited amount of personally identifiable information from the users of this website. The first kind of information we collect and store is information you provide to us. When you express an interest in obtaining various products and services from us, you may provide us with several types of personally identifiable information, which may include your name, postal address, e-mail address, day and evening phone numbers, credit card information, employer information, user names and/or passwords. We may also collect information concerning the types of products you ordered or purchased, and the date of the order or purchase, when you register on, log on, or visit our website and when you participate in promotional offers.
If you send us correspondence, including e-mails and faxes, we may retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from HPN to you. We retain these records in order to measure and improve our customer service. We may, over time, delete these records as permitted by law.
Use and Disclosure of Information. We use the information we collect about you in order 1) to provide our services, 2) to provide customer service, 3) to improve our services and 4) to provide you information regarding our services and those of our affiliates. We give access to individually identifiable information only to those HPN staff members who require to fulfill these functions. We also employ other companies and individuals to provide and perform certain website and e-commerce related functions on our behalf, such as fulfilling orders, delivering packages, analyzing data, providing marketing assistance, processing credit card payments and providing customer service. These companies and individuals may have access to personal information needed to perform these functions, but may not use it for any other purposes.
Regardless of any opt-out choices that you make, HPN may disclose personal information when it believes in good faith that such disclosures (a) are required by law, including, for example, to comply with a court order or subpoena or (b) will help to enforce any terms and conditions of use on our website; protect your safety or security, including the safety and security of property that belongs to you; and/or, protect the safety and security of our website, HPN, and/or third parties, including the safety and security of property that belongs to HPN or third parties. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Finally, in the event that all or substantially all of the assets relating to Hoopis Performance Network or www.hoopis.com are transferred or sold to another entity, personally identifiable information submitted to us may be transferred to the acquiring entity.
Accessing and Changing Your Information. You can review the personal information you provided us and make any desired changes to such information at any time by requesting a copy of the information maintained by HPN about you at firstname.lastname@example.org. Upon request, HPN will provide you a complete copy of the information maintained by HPN about you for your review and correction.
A Special Note about Children. HPN's website is for the use of adults only. HPN does not knowingly collect personal information from or conduct business with minors (under the age of 18) and we ask that minors do not submit any personal information to us via this website.
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