November 4, 2019 – November 6, 2019
Join us in Mendoza, Argentina, where we will bring together leading leaders in the life and pension insurance industries of Latin America. You will benefit from:
New perspectives: Gain fresh insights from both peers and speakers on the top of mind issues that keep executives up at night. Networking and camaraderie: Share experiences and ideas with senior leaders worldwide.
Knowledge and insight: Learn about the latest trends and issues affecting the industry in Latin America. Benefit from the insight and success strategies from leading financial services practitioners and industry experts.
2019 LIMRA LOMA Latin American Conference Agenda
Monday, November 4, 2019
3:00 pm – 6:00 pm – Early Bird Session: Neuroselling Training Program
Did you know that more than half of the buyers of financial service products would be unable to answer 3 basic questions about the product or service that they purchase? This is because neuroscience research has shown that people make decisions with emotion, and then justify those decisions with reason. This in turn means that one of the largest deciding factors at play when it comes to purchasing an insurance policy is the sales representatives ability to empathize with the client and create a connection. If you are interested in how personality types affect how people buy and sell, and how we can learn to use this to our advantage when positioning a product for sale, then you should not miss the opportunity to participate in this Neuroselling program!
The Neuroselling training program will include the following modules:
- Why is what we do important? (Transform the mindset)
- How do I achieve my commercial objective? (Acquire the toolset)
- How do I use my skills? (Develop the Skillset)
- The new sales paradigm (Neuroselling)
- How do I influence my work team? (Affective Neuroscience)
**Note: This session will be conducted in Spanish, without any interpretation.
Carlos Islas Murguía – Member Development Director, Mexico, LIMRA LOMA
7:00 pm – 9:00 pm – Welcome Reception
Tuesday, November 5, 2019
7:45 am – 9:00 am – Registration
8:45 am – 9:45 am – Welcome and Opening Remarks
Welcome and Opening Remarks
Irene Capusselli – Organizing Committee President, General Manager, Orígenes Seguros
Thad Burr – Head of Latin America and Caribbean, LIMRA and LOMA
9:45 am – 10:30 am – Opening Keynote Speech: The Making of Lemonade and the Future of Insurtech
Ty R. Sagalow is a founding member of Lemonade, the first fully licensed and regulated InsurTech insurance carrier in the United States, and the foundation for the multi-billion dollar InsurTech industry. Lemonade has been called the “Uber of Insurance” and issued over 250,000 policies in its first two years of operation. In his opening keynote, Mr. Sagalow will share insights on:
- How Lemonade emerged from an idea on the wall to a full stacked, regulated insurance company which re-defined the industry in less than two years.
- How Lemonade has changed the industry with its compelling propositions, cutting edge technology, and unique business model.
- How the use of “behavioral economics” is set to dramatically change the level of Insurance Fraud.
- Other emerging InsurTech industries and companies, including new products being used to insure online capital formulation and crowdfunding.
Ty R. Sagalow – Founding member of Lemonade, the first fully licensed and regulated InsurTech insurance carrier in the United States
10:30 am – 11:00 am – Networking Break
11:00 am – 11:45 am – Customer Experience: What are different industries doing to take customer experience to the next level?
11:45 am – 12:55 pm: Concurrent Sessions
- Retirement in Latin America: A Consumer View
Latin America is going through a rapid demographic transition, with an aging population that is growing faster than ever before. To understand what this aging population trend means to the Latin American retirement market, LIMRA and the Society of Actuaries commissioned a joint consumer study to identify the current and future opportunities resulting from this demographic shift. This session will present the findings of that study, including what products, channels, marketing strategies, and technologies work best for different segments, as well as how companies can start to address the looming retirement funding (public and private) gap.
R. Dale Hall, FSA, CERA, MAAA, CFA – Managing Director of Research, Society of Actuaries
- Retirement in Argentina: A Consumer View
Latin America is going through a rapid demographic transition, with an aging population that is growing faster than ever before. To understand what this aging population trend means to the Latin American retirement market, LIMRA and the Society of Actuaries commissioned a joint consumer study to identify the current and future opportunities resulting from this demographic shift. This session will present the findings of that study as they relate specifically to Argentina, including what products, channels, marketing strategies, and technologies work best for different segments, as well as how companies can start to address the looming retirement funding (public and private) gap.
Hernán Poblete Miranda – Associate Research Director, International Research, LIMRA and LOMA
12:55 pm – 2:00 pm – Lunch
2:00 pm – 2:45 pm – Pension systems and voluntary savings programs to close Latin America’s pension gap
Information Coming Soon!
Hernán Pérez Raffo – Partner, PwC Argentina
2:45 pm – 3:45 pm – The New Paradigm for Social Security in Brazil
3:45 pm – 4:15 pm – Networking Break
4:15 pm – 5:00 pm – Neuroscience and Behavior Economics
6:30 pm – Dinner Reception: Trapiche Winery
Wednesday, November 6, 2019
8:00 am – 9:00 am – Registration
9:00 am – 9:10 am – Welcome Back
9:10 am – 10:30 am – Panel: How InsurTechs are improving relationships with the customer of the future
10:30 am – 11:00 am – Networking Break
11:00 am – 11:45 am – The Salesforce of the Future in Latin America
11:45 am – 1:00 pm – Panel: AI, Analytics, and Data Management
1:00 pm – 2:00 pm – Lunch
2:00 pm – 2:45 pm – General Session
Information Coming Soon!
2:45 pm – 3:00 pm – Superintendent of Insurance
3:00 pm – 4:00 pm – Closing Keynote Presentation
Santiago Kovadloff – Essayist, Poet, and Author
Head office chief executives and key executives of financial services companies operating in Latin America. As senior executives, they are most concerned about emerging trends and developments in marketing, distribution and corporate management.
Tier 1: Register by 15 July
AVIRA Member: $850
LIMRA and/or LOMA Member: $1,000
Tier 2: Register by 12 August
AVIRA Member: $935
LIMRA and/or LOMA Member: $1,100
Tier 3: Register by 7 October
AVIRA Member: $1,020
LIMRA and/or LOMA Member: $1,200
Tier 4: Register after 7 October
AVIRA Member: $1,105
LIMRA and/or LOMA Member: $1,300
Spouse/Guest – US$149
A registration fee of $149 is available to spouses and guests of registered attendees. Individuals in an industry-related position, co-workers, or associates do not qualify. We invite spouses/guests to participate in the event’s food and social functions and ask that they wear their badge to these events. Participation in the general sessions and workshops is limited to those who have paid the full registration fee to attend the conference.
SHERATON MENDOZA HOTEL
Primitivo de la Reta 989
Mendoza, 5500, Argentina
T: 54 261 441 5503
DATE AND TIME
November 4, 2019 –
November 6, 2019
Sheraton Mendoza Hotel